Privacy Policy:
Effective Date: [11/05/2026]
Welcome to Juuden (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how Juuden collects, uses, stores, and protects your information when you use our website, mobile application, EV charging solutions, and related services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Billing address
- Vehicle details (if applicable)
b. Payment Information
Payments are processed through secure third-party payment gateways. Juuden does not store sensitive card or banking details directly on our servers.
c. Technical Information
- IP address
- Browser type
- Device information
- App usage data
- Location data (for charger access and navigation)
d. Charging Session Data
- Charging duration
- Energy consumption
- Charging location
- Transaction history
2. How We Use Your Information
We use the collected information to:
- Provide EV charging services
- Process payments and transactions
- Manage user accounts
- Improve our products and services
- Provide customer support
- Send important updates and notifications
- Ensure platform security and fraud prevention
- Comply with legal obligations
3. Sharing of Information
Juuden does not sell or rent your personal information.
We may share information with:
- Payment gateway providers
- Service partners and installation teams
- Government or regulatory authorities when legally required
- Technology partners supporting our platform
All third-party partners are expected to maintain confidentiality and security standards.
4. Data Security
We implement reasonable technical and organizational measures to protect your information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration or disclosure
However, no online platform can guarantee 100% security.
5. Cookies & Tracking Technologies
Our website and app may use cookies and analytics tools to:
- Improve user experience
- Analyze traffic and usage
- Remember user preferences
You can disable cookies through your browser settings.
<4> 6. User Rights 4>You may:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your information
- Opt out of promotional communications
For such requests, contact us using the details below.
7. Third-Party Links
Our website or app may contain links to third-party websites. Juuden is not responsible for the privacy practices of external websites.
8. Changes to This Policy
Juuden reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Juuden
🌐 Website: www.juuden.in
📧 Email: support@juuden.in
📞 Phone: +91 9339602031